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| A full set of support services are provided through our reseller network however all support services are incorporated in our support contract described above.
As part of our service remote access to your site using a secure environment (as agreed with your IT provider) ensures an effective service is provided.
We also encourage our reseller network to form partnerships with their clients to retain an ongoing account liaison role. Their feedback ensures we improve the package to meet the client base’s needs.
All support requirements are initiated through our centralised Help desk service. The Helpdesk support for Manoca is outsourced to Manux Solutions who are the developers of Costcon.
The contact details are in order of preference:
Log call via the Problem Logging SystemEmail support issues to costcon.support@manoca.comVoice: +64 3 977 4569 or 0800 462 662 (NZ Only) or 1-800 146 266 (Aust. Only)Postal: PO Box 80003, Riccarton, Christchurch, New ZealandCourier: Suite 3, 21 Leslie Hills Drive, Riccarton, Christchurch
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| CostCon SOFTWARE MODULES
Tender / Quote Management
Job Management
Back Costing
Invoice Claims & Schedules
Service Industry Job Sheets
Documentation
General Ledger
Debtors & Creditors
Inventory & Order Processing
CostCon COMPUTER SOFTWARE
Makes job management simple
Download a test version of CostCon here
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